Privacy Policy

TechGeeta ("we," "us," "our") operates the website techgeeta.com (the "Site"). This privacy policy explains how we collect, use, and share information about you when you visit our Site and engage with our services. We are committed to protecting your privacy and ensuring that your personal data is handled in compliance with the General Data Protection Regulation (GDPR) and the California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect and process the following personal data:

• Personal Identifiers: First and Last Name, Company Name, Email Address, Mobile Number.
• Data Collection Methods: We collect data through forms on our Site and third-party integrations.

2. How We Use Your Information

We use the personal data we collect for the following purposes:

• Order Processing: To contact you for project discussions and to manage and fulfill your requests.
• Communication: To send you updates and information related to our services.

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Legitimate Interest: For website analytics and improving our services (using anonymous data).
• Contract Performance: When you request our services or contact us for business purposes.
• Consent: When you voluntarily submit information through our contact forms.

4. Data Sharing

We do not share your personal data with third parties. Your information is solely used by TechGeeta to fulfill the purposes outlined in this privacy policy.

5. User Rights

Under the GDPR and CPRA, you have the following rights regarding your personal data:

• Right to Access: You can request access to the personal data we hold about you.
• Right to Correction: You can request that we correct any inaccurate or incomplete data.
• Right to Deletion: You can request that we delete your personal data. Please contact us at hello@techgeeta.com to exercise this right.
• Right to Object: You can object to the processing of your personal data for analytics purposes by enabling "Do Not Track" in your browser.

6. Data Retention

We retain your personal data for a period of one year, after which it will be securely deleted unless required by law or for legitimate business purposes. Anonymous analytics data may be retained for longer periods for statistical purposes.

7. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. This includes restricting access to personal data to authorized personnel only.

8. Third-Party Services

We integrate the following third-party services into our Site:

• Matomo Analytics: We use Matomo (hosted at analytics.techgeeta.com) for website analytics and traffic analysis. Matomo is configured to respect your privacy by anonymizing IP addresses and respecting "Do Not Track" browser settings. No cookies are stored by our analytics system.
• Calendly: Used for scheduling appointments and meetings.
• Tawk.to: Used for live chat support functionality.

These third-party services may collect data about you, subject to their own privacy policies. Our analytics implementation is designed to be privacy-first and GDPR-compliant.

9. Analytics and Tracking

We use Matomo, a privacy-focused analytics platform, to understand how visitors interact with our website. Our analytics setup is designed with privacy in mind:

• No Cookies: Our analytics system does not store any cookies on your device.
• IP Anonymization: Your IP address is anonymized before any processing.
• Do Not Track Respect: We honor your browser's "Do Not Track" setting.
• Data Collected: We collect anonymous information such as pages visited, time spent on site, browser type, and general geographic location (country/city level only).
• Purpose: This data helps us improve our website experience and understand our audience better.

Since we don't use cookies for analytics, no consent banner is required under GDPR and CCPA regulations.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal data from children under 16. If you believe we have collected such data, please contact us immediately at hello@techgeeta.com.

11. Policy Updates

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email. Please review this policy periodically to stay informed about how we are protecting your personal data.

12. International Data Transfers

We do not transfer personal data internationally. All data processing activities are conducted within India.

13. Contact Us

If you have any questions or concerns about this privacy policy or how we handle your personal data, please contact us at:

• Email: hello@techgeeta.com
• Address: Malerkotla, Punjab, India